Your email address *

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Subject *

Enter your request - the more information you provide, the faster and more complete our response can be.

If you're registering a new unit - Welcome!

Simply fill out the ticket fields so that we can capture your serial number and contact information to advise you of product updates and new information.

System Type (Select One) *

What type of system is this Support Request for?

- Active SAN ActiveRAID 16 TB (16 Drive) ActiveRAID 16 TB (8 Drive) ActiveRAID 16 TB ES (Single Controller) ActiveRAID 16 TB Expansion ActiveRAID 32 TB ActiveRAID 32 TB ES (Single Controller) ActiveRAID 32 TB Expansion ActiveRAID 4 TB ES (Single Controller) ActiveRAID 48 TB ActiveRAID 48 TB Expansion ActiveRAID 8 TB

Product Serial Number *

Please enter your System Serial Number found on the back of the system lower right hand corner, below the power supply

Firmware Version *

Please tell us what Firmware version your Active Storage device is using.

Where did you purchase your ActiveRAID? *

Please list your Active Storage Reseller

Customer or Business Name *

Please enter the name of your company.

Description *

Please enter the details of your request. A member of our support staff will respond as soon as possible.

Priority

Please indicate request priority

- Normal High

Shipping Information *

Please enter your shipping information and telephone number here.